Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know if an item is authentic?
All products purchased directly from our official website are guaranteed authentic and include a unique NFC tag for verification via our mobile app.
When will my order ship?
Due to the exclusive nature of our drops, please allow 2-4 weeks for order processing and verification before shipment.
Can I change my delivery address after ordering?
Address changes can only be made within 24 hours of purchase. Please contact support immediately with your order number.
Do you restock sold-out items?
Most of our releases are limited edition and will not be restocked once sold out to maintain exclusivity.
What sizing guide should I follow?
Our garments typically feature a standard streetwear fit. Detailed size charts are available on each individual product page.
Do I have to pay international customs fees?
International orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.